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Job Description: Systems Administrator


MannionDaniels is a specialist provider of professional services in health and social care to public and private sector clients. The Company is developing as a recognized, international development consultancy in public health and health systems in developing, fragile and emerging states (see


MannionDaniels has developed a comprehensive grant management system, called SMILE (System for Monitoring, Information, Learning and Evaluation) to support the grant making process of a new civil society fund called AmplifyChange. AmplifyChange supports and strengthens the work of civil society organisations focusing on key neglected areas of sexual and reproductive health and rights (SRHR) in, predominantly, Sub-Saharan Africa and South Asia.  MannionDaniels is also in the process of taking over the management of another grant making fund called UK Aid Direct.  The SMILE system will also support the UK Aid Direct fund.

The SMILE system is now underpinning the approach to Fund Management within MannionDaniels and a Systems Administrator is required to support the UK Aid Direct fund.

Job Description

Specific Tasks:

System Administration

  • Identifying and delivering changes to the SMILE service in conjunction with the Digital Team
  • Managing system issues raised by internal teams and external users.  Escalating issues when bug fixing and development work is required
  • Defining and managing development work within the retainer for SMILE – working with developers to define need, test functionality and support live release
  • Developing internal and external training documentation and summarizing common support issues where necessary
  • Delivering training to internal teams
  • Providing expertise in database and system management to inform the future build of SMILE and other digital platforms

System support

  • Focal point for SMILE queries for UK Aid applicants and grantees – helping them to identify and resolve technical issues
  • Internal reproduction of system problems to enable development and testing of a resolution
  • Providing expertise in database and system management to inform the future build of SMILE and other digital platforms

System reporting

  • Generating weekly reports on the grant portfolio for the UK Aid Team and in response to DFID requests
  • Regular data analysis for key stakeholders including donor representatives
  • Monitor application data and provide regular updates to the core team

Management of SMILE

  • Act as the focal point for SMILE enquiries from review teams, grantees and applicants Management of grant calls
  • Prepare SMILE system ahead of each call for applications
  • Testing of applications and review criteria in SMILE
  • Building application forms, funding windows and reports in SMILE and testing these
  • Coordinating the grant cycle within SMILE to ensure that the UK Aid fund delivery dates are met
  • Developing internal and external training documentation and summarizing common support issues where necessary
  • Delivering training to internal teams

Grant Management Steps

  • Conduct an initial screening of applications to sift out ineligible applicants
  • Produce management reports in excel for the AmplifyChange Core Team and Grant Support Teams to coordinate the review process
  • Allocate applications for review to review teams
  • Supporting the moderation process ensuring moderation reports are prepared with appropriate information to support the decision making process

Person Secification

  • 2-3 years in software and database management
  • Background in digital environment and experience in a similar position
  • Preferred, but not essential, degree in computer science or information, communication and technology (or similar)


Reporting and Location 

Bath-based position reporting to our Head of Digital.

Salary and Package

  • Initially this position is offered for a 6 month contract, with the possibility of extension
  • Basic salary range:  GBP 22,000 – 25,000 GBP

Closing Date

Friday 24th June 2016

How to Apply

Please send your CV and a covering letter to stating ‘System Administrator Application’ in the email subject line. 

Applicants must have the right to work in the UK.


Download a PDF of the job description

UK AID DIRECT- Portrait line SMIn the locally managed marine area of Velondriake in southwest Madagascar, more than 10,000 people are benefitting from a project supported by UK Aid Direct.

The project, run by Blue Ventures, is working to increase the participation of women and youth in local marine management efforts, while improving both the profitability and the ecological sustainability of octopus fishing for the communities involved.

Octopus is the most important cash crop for remote coastal fishing communities in this region. Women fish for octopus on reef flats at low tide using hand-crafted spears, but local management efforts have traditionally been led by local men.

Through the project supported by UK Aid Direct, these women are now acquiring important literacy and numeracy skills, and learning about local fishery laws so that they can play a more active role in local management efforts. In a recent election for the governing committee of the Velondriake locally managed marine area, a significant number of women were voted in, meaning that women now constitute 38% of committee members; impressive compared to female MPs in the UK, who take up 29% of seats in parliament.

UK Aid Direct Blue Ventures grantee vote

Woman voting for her village representative in Vatoavo © Toni Haddad


Meanwhile the youth of Velondriake are also stepping into leadership roles, with a staggering 47% of governing committee members now being young people aged 18-25 years. These results reflect Blue Ventures’ success in engaging women and youth in marine conservation using reproductive healthcoastal livelihood and education programmes as meaningful entry points, alongside the UK Aid Direct initiative to promote gender equality in fisheries management.

This landmark election is of great significance for locally managed marine areas all around Madagascar, since Velondriake is regarded as the first locally managed marine area in the country. What has unfolded in Velondriake demonstrates that long-term co-management between NGOs and community associations pays off, by instilling a sense of responsibility for marine resources and by nurturing local leadership necessary for effective governance.

UK Aid Direct Blue Ventures grantee pic

© Johanna Medvey


Nnenna Ike, MannionDaniels’ Behaviour Change Communication Specialist, spoke at the MSH Anniversary Event in Abuja, Nigeria.

The event was held to celebrate the work on health system strengthening and community health interventions carried out by a variety of partners in Nigeria.

Nenna Ike MSH Talk

Nnenna’s talk focused on how to promote behaviour change in the community.  Based on MannionDaniels’ experience with the PATHS2 programme in Nigeria, we identified three key strategies:

  1. Inclusion:  If we want people to adopt healthy household behaviours, we have to involve some otherwise ignored informal players in the health sector such as traditional healers, traditional birth attendants and other key influencers in the community. They can feel intimidated by BCC that promotes early care-seeking because it threatens their livelihood.  We have brought them into the program as partners – rather than rivals – by taking their advice, by integrating their responses, and then by linking them to health facilities.  When they have a positive attitude towards health facilities, they promote early care-seeking to their clients.  This has increased the acceptance and utilisation of health facilities.

  3. Acceptability:  Different states in Nigeria have different cultures.  When trying to improve the adoption of healthy household behaviours, we need to work respectfully and sensitively within those cultures and existing traditional structures.  This includes considering the language; in the North, we communicate the intervention in Hausa but have some PhD students in Bayero state University translating it into Arabic to make it more widely accessible.  In the South, messages have been translated into Yoruba and Igbo languages. We even have products in Pidgin English and Egun language (predominant in western Nigeria).  It also involves considering the cultural norms around men and women – for example, in the North, men and women meet separately, whilst in the South they can meet together for community meetings. Also, we incorporate BCC activities into to existing structures like the ‘August meetings’ and the women fellowships or pregnant women support groups in churches and mosques in the southern states.

  5. Involving men: Men are the main decision-makers when it comes to maternal and reproductive health – so they are a very important group to promote early care-seeking to.  The volunteers in the Northern States we work in are largely men, they act as drivers, blood donors and manage the communal purse dedicated to obstetric emergencies.  In the South, there are male leaders in churches who are given responsibilities, for examples they pray with the women in the pregnancy support groups in churches; and women who go to health facilities with their husbands get a special mention by the health providers.

MSH Anniversary Event Nigeria group talk


InternationalWomensDay-landscape rsz

To celebrate International Women’s Day 2016 we are delighted to highlight the work of four grantees supported by UK Aid Direct and AmplifyChange.

UK aid logo

UK Aid Direct is DFID’s central funding mechanism for awarding grants to small and medium sized UK and International Civil Society Organisations working to reduce poverty overseas and achieve the Sustainable Development Goals.

Meet our UK Aid Direct grantees:

mothers2mothers work towards ending paediatric HIV transmission by training a network of Mentor Mothers to provide health and social care to other HIV-positive mothers, supporting them to protect their babies from infection and keep themselves and their families healthy.

DAPP Malawi work with women-only farmers clubs and agricultural co-operatives to create opportunites for long-term rural employment and provide access to new technologies and training for their members.


AmplifyChange is a multi-donor fund that supports civil society advocacy for sexual and reproductive health and rights (SRHR).

Meet our AmplifyChange grantees:

Association for the Promotion of Women (AVAF) are a Cameroon-based advocacy group promoting the human rights of lesbians in Cameroon and to challenge human right violations and stigma that lesbians encounter in the country.

Rede de Defesa dos Direitos Sexuais e Reprodutivos (DSR) is a network of Mozambican health , gender justice and legal NGOs working to strengthen SRHR across the country.



UK aid logoChikhwawa district is one of the poorest districts in Malawi with more than three quarters of its population living below a dollar a day. The district suffers from drought but is also prone to floods during the rainy season.  This means the area sees massive food insecurity, environmental degradation and most households struggle to make ends meet. Women in the district are often marginalised despite playing a key role in securing food and supporting their families.

Funded by UK Aid Direct over 3 years, this project, implemented by Development Aid from People to People, (DAPP Malawi), has played a key role in bolstering the resilience of 5,250 marginalised women farmers and their families after the worst floods in the Chikhwawa’s history.

Women farmers were mobilised through the creation of 105 women-only farmers clubs and agricultural cooperatives. The cooperatives played an important part in supporting their members by creating long-term rural employment and offering women farmers better access to new technologies and training, as well as improving access to essential markets. Women have been able to increase their production, sell at a profit and engage in contract farming.

EsteryMukhova DAPP Malawi

Estery Mukhova, a beneficiary of the project and member of her local village savings and loan association, explains that the DAPP Malawi farmer’s cooperative has enabled women to establish leading roles within the community:

As a woman, the DAPP Farmers’ Club activities have enabled me to realise my ability in contributing towards the economy of my household[…] The activities at my club created a platform for women to discuss various business opportunities, to learn and be inspired by other women who are doing well in various entrepreneurship activities including farming. This has influenced change in my community, I and a number of my club members have been elected to various development committees as men now see us as equal contributors towards the advancement of communities”.

Mary Kositalaa DAPP Malawi

Mary Kositala was one of the first members to join the cooperative in her area and discussed the benefits the project has brought her family:

Over the last two years, I have increased my manure production which has resulted in increased harvests.  My family’s nutritional status has improved due to the additional crops which I am now growing which include groundnuts, sweet potatoes and beans. I prepare meals using a number of recipes we learnt during the cooking demonstrations at my club and also provide my family with fresh vegetables from our back yard garden“.